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Case Study

AQA Assistance ALWAYS IN ACTION

AQA Assistance has launched its business as we understand the value of utilizing time means saving people’s lives and reducing client costs. The following case studies reflect the diversity of our service from emergency to repatriations. AQA Assistance is always in touch with its clients, the confidence placed after providing our services promptly and efficiently in diverse, we proven that our company is in action with:

AQA Assistance HELPING TEAM: CASE A) CAR CRASH & ROADSIDE ASSISTANCE:

A German family suffered a car crash on the highland road of Dubai; the mother and the 2 children were deeply injured. An ambulance was called to the accident location through AQA Assistance’s call center number. The injured mother and her children were moved to the nearest hospital of a high clinical standard. The family was discharged from the hospital and they returned home with car arranged and covered by AQA Assistance. The family did not pay any money out of their pocket because they have had travel assistance services.

CASE B) MEDICAL EVACUATION: AQA Assistance EXTENDING OUR HANDS:

A Russian patient suffering from Intracerebral Hemorrhage with Hypertensive crisis was being repatriated from Dahab City in Sinai territory to Moscow and direct to Roschino Airport in Russia. AQA Assistance was asked to arrange repatriation and hospitalization to the patient in a suitable hospital in Dahab until the patient stabilized and then repatriate her back to Russia, a stretcher flight with medical escort by a Doctor been arranged. AQA Assistance arranged the admission of the patient in a hospital of excellent medical quality in Dahab City.

CASE C) MEDICAL PATIENT TRANSFER: DESERT, SEA & REMOTE AREAS RESCUE

Two Greek Guards on-board a vessel and were urinating blood and offloaded in Ras Ghareb City, AQA Assistance was asked for arranging medical treatment and hospitalization in Suez City and the direction been changed to Dubai by the insurer for a distance of 478 km; our medical team has moved to Ras Ghareb to pick up the two patients while our representative arranged a hospital of highly clinical standard in Dubai and has guided the Ambulance Team to a shortest road reaching the hospital in least possible time; avoiding crowded roads and streets. AQA Assistance did its job brilliantly and with professional efficient style. The 2 Greek patients were feeling very safe and confident after grabbling the insurer’s agent quick and utmost response.